Welcome to the official support portal for VedsApp Studio and our iOS, iPadOS, and macOS apps. Here you can find instant guides on restoring purchases, Apple billing, data privacy, and submit direct inquiries to our core engineering team.
Email us anytime at contact@vedsapp.com. We monitor support queries continuously and respond within 24 to 48 business hours.
All purchases are permanently registered with your Apple ID. Tap "Restore Purchases" in the app settings or Parent Dashboard to re-sync previous unlocks on any device.
Our apps operate offline-first with zero tracking, zero advertising identifiers, and zero analytics telemetry. Your habit data, pet profiles, and game progress stay on your device.
Apple manages all billing transactions. To request a refund directly from Apple, visit reportaproblem.apple.com.
1. Open your app on any iPhone, iPad, or Mac signed in to your personal Apple ID.
2. Open Settings or Parent Dashboard.
3. Tap Restore Purchases. Apple StoreKit will verify your receipt and immediately re-activate your features at no extra cost.
Gridwork connects to Apple Health with 100% read-only permissions. As you complete steps, workouts, mindful minutes, or sleep, your heatmap tiles automatically fill in. Your health data is processed entirely on-device and is never shared or transmitted anywhere.
GroomPup leverages Apple's Image Playground framework with Private Cloud Compute. For native generative transformations, an iPhone 15 Pro, iPhone 16 series, or M-series iPad running iOS 18.1+ is recommended. Earlier devices operate in a high-fidelity offline simulation mode.
Yes. All 18 chapters aligned with the Std 4 History curriculum, along with core audio narrations, illustrations, and historical campaign maps, are bundled directly inside the app for seamless offline learning.
Kiddonia: Kids Puzzles is strictly compliant with COPPA and GDPR-K. It features zero third-party advertising, zero tracking, zero personal data collection, and locks all external links and in-app purchases behind a parental Math Gate.
Need technical troubleshooting or have an inquiry? Complete the form below, and our team will get back to you directly.